Hi,
I have a Dell Inspiron laptop that is about 1.5 years old. I never had any internet connectivity problems with it until recently. I purchased Norton Internet Security 2006 in November, installed it and everything seemed to be working fine. Then over a few weeks, the connection started to fail. I removed my linksys router and that helped, but then it just stopped all together. I got a new modem from my provider and that didn't fix it. In fact, the modem worked on another computer. I even removed Norton and it still didn't work. I called Dell and they had me reset my connection and that seemed to work. They told me to go ahead and reinstall Norton. Everything was fine again until I bought Belkin router. I figured since this was from Dell's website it should be fine. I set it up and it worked 2 nights ago fine (at least the hardline connection as the wireless I didn't check). Then last night it didn't work again. I called Dell again and they sais that my network card is fine and it must be something with Norton or the router. I am going crazy with these problems! Is there something in Norton that makes it reject router connections or any internet connection for that matter? I feel like this has to be a software problem. Thanks for the help!
I have a Dell Inspiron laptop that is about 1.5 years old. I never had any internet connectivity problems with it until recently. I purchased Norton Internet Security 2006 in November, installed it and everything seemed to be working fine. Then over a few weeks, the connection started to fail. I removed my linksys router and that helped, but then it just stopped all together. I got a new modem from my provider and that didn't fix it. In fact, the modem worked on another computer. I even removed Norton and it still didn't work. I called Dell and they had me reset my connection and that seemed to work. They told me to go ahead and reinstall Norton. Everything was fine again until I bought Belkin router. I figured since this was from Dell's website it should be fine. I set it up and it worked 2 nights ago fine (at least the hardline connection as the wireless I didn't check). Then last night it didn't work again. I called Dell again and they sais that my network card is fine and it must be something with Norton or the router. I am going crazy with these problems! Is there something in Norton that makes it reject router connections or any internet connection for that matter? I feel like this has to be a software problem. Thanks for the help!