Hi, My laptop is very very slow and the music I play skips constantly. Plus, sometimes when I try to open Firefox, it doesn't work. I have to end the process in the task manager menu and open it again. My problem is that: - I "cleaned" the start menu, it doesn't go faster - I defragmented, it changes nothing - I ran 3 different antiviruses and 4 antispywares but found nothing - When it's too slow I open the task manager to check what's happening, but the System idle process is really high (95-98), I think that it should be good news. So why is it so slow?... I'm desperate and post my hjt log here hoping that something can be done with it. Here it is: Thanks for any advice.