Laptop will not shut down

By pendragon19600
Apr 11, 2007
  1. After problems with my svchost.exe running excessively my laptop will not now shut down -it will hibernate and standby but not shut down.

    Any help please

  2. Po`Girl

    Po`Girl TS Rookie Posts: 595

    It`s usually caused by hung process at shutdown.

    Go into msconfig/start up and uncheck everything except anti virus and firewall.

    If it shuts down Ok after that,then it was caused by one of the processes you unchecked.

    Things known to prevent shutdown include spyware,anti spyware,nvidia driver helper.....

    To end processes automatically at shutdown -

    1. Open Regedit and navigate to HK_Users\.Default\Control Panel\Desktop

    2. Double-click on AutoEndTasks

    3. Change the value from 0 to 1

    4. Reboot your machine

    Now hung processes will end automatically when you try to shutdown or reboot your machine.

    You should still try and locate the problem process,though.
    2 people like this.
  3. Trekman27

    Trekman27 TS Rookie

    Oddball no-shutdown cause discovered

    I just solved a "no shutdown" issue I had with a brand new Dell laptop. I found that the installation of Google Talk (for using video in chat) was the culprit. Yanking it from the task manager allowed me to shutdown normally so I uninstalled it - no problem now. I believe that the installation of the addin may have hung up initially.
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