M$ update mess

[hewybo]

For numerous reasons too long to go into, I recently ran the Windows Update on my XP Pro disc. The embedded browser was IE6, and Media player was v. 9. Downloaded/installed IE7 and Media Player 11. No problem yet. Then, because of the age of my install disc, I was 77 updates/security fixes short. They will not install. These fixes had been installed previously with no problem, and nothing has changed on my system. The OS is genuine - M$ confirms it, but the error message says "because of a problem with your computer, the updates cannot be installed."

Have tried many times, turned off third party AV and firewall (BitDefender 10) - same result every time. Could find no KB's at M$; nothing similar on Google.

Anybody know a workaround for this?:blackeye:

 

[CCT]

Run through these steps first:

http://windowshelp.microsoft.com/Windows/en-US/Help/26d54faf-bee6-4d4a-b5e7-2f08b53c2c4c1033.mspx

 

[DelJo63]

Run through these steps first:

http://windowshelp.microsoft.com/Windows/en-US/Help/26d54faf-bee6-4d4a-b5e7-2f08b53c2c4c1033.mspx

but the requestor has

I recently ran the Windows Update on my XP Pro disc.

and your suggestion is Vista specific

Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.​

which doesn't exist on XP/Pro

Please be more careful.

 

[CCT]

'Please be more careful'


Since most of those pointers (if not all) are applicable to XP I don't see the problem - many of the related MS articles simply say applicable to Windows Update , NOT just Vista.


However, I get the message.

 

[DelJo63]

the page clearly says

Troubleshoot problems with installing updates

Applies to all editions of Windows Vista.
Which edition of Windows Vista am I using?​

and the most relevant topic offered is Vista specific.

Would cause me concern or possibly an emotional outburst if this were my topic.

 

[hewybo]

yah,but.......

So - anyone got ideas that help?