Messed up computer and cannot access internet, page says cache access denied

By m5fromns
Jan 7, 2006
  1. So today I was working on my computer, my norton antivirus expired and so I bought a new one. Well it wouldn't renew my subscription so I read on a website that you need to clear norton out of your registry. So I followed the directions and ever since I did that when I open a webpage it goes to a screen that says:


    The requested URL could not be retrieved

    The following error was encountered:

    - Cache Access Denied

    Access control configuration prevents this request.

    On top of that I get a similar message when I try to run live update. I have the computer hooked up to a linksys router with high speed internet. Please help.

  2. kirock

    kirock TS Rookie Posts: 1,221

    Hmm, that's a good one. Try reinstalling IE or Firefox, whatever internet software you use. You might have inadvertently deleted an application cache file which the application needs.

    Only other thing to do is boot into safe mode and select last know good boot.
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