Modem is looping

[momsgonelooney]

Hi!!!I've been having problems now for about 3 days and finally figured out wat is wrong but, need some help fixing it. My external modem seems to be looping back through my internal dial up modem wich is causing my dsl to come up as dial up and not allowing me to sign in to my email accounts. How do I remedy this issue? I will send u all the information I have on my computer so some1 can possibly help me and tell me wat the problem is and how to fix it. I am desperate so plzzz if u can help I would appreciate it. TY in advance.


<<< System Summary >>>

> Mainboard : Gigabyte nForce

> Chipset : nVidia nForce3 250

> Processor : AMD Athlon 64 3400+ @ 2200 MHz

> Physical Memory : 512 MB (1 x 512 DDR-SDRAM )

> Video Card : Nvidia Corp GeForce FX 5500 [NV34.6]

> Hard Disk : ST3160021A (160 GB)

> DVD-Rom Drive : GENERIC DVD RW 16XMax

> DVD-Rom Drive : IV3257T KBL546F SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : FvF-Inc CDDVD-2003-200x SCSI CdRom Device

> DVD-Rom Drive : NERO IMAGEDRIVE2 SCSI CdRom Device

 

[Ididmyc600]

Hi

Why not just disable the internal modem.?

Regards

 

[momsgonelooney]

I tried that but than I get no internet service at all. My comp. isn't even dtecting the external modem.TY any other suggestions.