MP3 player troubles

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I have a samsung yp-mt6 MP3 player that is stuck on one track when i turn it on. It starts 4 mins into the song then if i try to go to the next one or go to the menu and select a new song its just turns off then back on, always 4 mins into that one song. Should a delete that song then try it and if that doesnt work can someone give me a link to a chat with a samsung customer support employee?



Thanks for any help!
 
man, am sorry i have to be the one to say this but am pretty darn sure you are in the wrong forum man, try the other hardware one
 
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