Hi, A few weeks ago, I received some anti-virus notices about an update.exe trojan virus was on my machine. I tried running anti-virus protection, Ad-Aware, etc. But just over the past week, my machine has been over taken by multiple iexplore.exe processes running in my task manager. I am now unable to use IE at all, like the whole process is locked up when I launch it. In fact, I am sending this from another machine. I have also noticed that my Auto Protect settings in Norton AV are now 'off', and I cannot reenable it. I fear something bad has taken over my machine. I have followed the posting instructions, and completed the following already; - I have read https://www.techspot.com/vb/topic65943.html - I have the Viruses/Spyware/Malware, preliminary removal instructions - I have followed all of the preliminary removal instructions - I have attached logs from HijackThis and AVG Antispyware as attachments Thanks in advance for your help.