My desktop icons are disappeared and mouse and keyboard are frozen

[Genti_Cane]

Hi,

I think that my computer is infected with spyware and adware. I've scanned my computer and found that malware and spyware infected it as I downloaded some freeware two days ago. After that I installed a antispyware StopZilla to block these malwares and spywares.
When I turn on my computer, Windows XP is running but it shows only the empty desktop and no taskbar. I click mouse and keyboard but doesn't work at all. please, tell me what to do?

 

[ender]

The best thing to do is to format the partition on which you installed Windows and reinstall again.
And this time make sure you install a firewall (like Zone Alarm - http://www.zonelabs.com/store/conte...sp?dc=12bms&ctry=US&lang=en&lid=dbtopnav_zass) and an antivirus program (I recomend NOD32 - http://www.eset.com/download/download.htm. Also, try to use Firefox instead of Internet Explorer. You can get it at http://www.mozilla.com/firefox/ .

Good luck.