My DVD RAM is not reading cds properly

[jeganesh]

Hi,

I bought a new LG DVD RAM [GSA-H44N].
After 3 days of using it, it's now able to read DVDs but not the CDs.
It's a new one.
I even updated the driver.
some times, especially after i reboot, it opens the cd once or twice but fails to read the the contents of the cd.
Kindly help me to fix this

 

[howard_hopkinso]

Hello and welcome to Techspot.

Since the drive is new and still under warranty, I suggest having it replaced. It sounds like it`s faulty to me.

Regards Howard :wave: :wave:

 

[jeganesh]

Please mention the steps

Earlier i had a Cd r/w.
I replaced it with DVD RAM.
Can you expain me what are all the steps to be followed to get it installed correctly?

 

[CCT]

If you have XP, the drivers are in XP. Nothing specific to do but hook it up and there ya go!