My first ever error:(

By korrupt ยท 6 replies
Oct 9, 2006
  1. Hey guys, today I got my first ever serious error - it was like a BSOD except it was black, it said something about "A serious error has occured and your computer will be shut down to prefent damage to windows" thats all I could read before it shut down. When it started back up, there were a series of error reports and I managed to take a screenshot of all the information. The error occured when I attempted to stream a movie of the internet - and no it wasnt porn incase youre wondering (sorry Howard:p).

    I havnt had it before and havnt had it after this occasion but wasnt sure if I should do anything about it.


  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If this is just a one off, I wouldn`t worry too much about it.

    However, if it keeps happening, go and read this thread HERE.

    If you want, you can attach the minidump file here and I`ll take a look for you.

    You can find your miniump in C:\windows\minidumps

    Regards Howard :)
  3. korrupt

    korrupt TS Rookie Topic Starter Posts: 716

    I was under the impression that BSOD's were blue...?
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Just for reference.

    Your minidump crashes at ati3d2ag.dll. This is part of your ATI Graphics card drivers. It has a bugcheck of 50.


    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

    Keep you eye on things for a few days and see if you get any repeat of the error.

    BSOD`s are blue, but only when the computer is set not to automatically restart when it crashes.

    Regards Howard :)
  5. jobeard

    jobeard TS Ambassador Posts: 11,168   +986

    the files referenced in the screen shot are in a profile\temp directory --
    therefore they are easily deleted and not part of your system.
    rest easy, mate :)
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Those files in the Temp directory are the Windows debugging files. These are the files sent to Microsoft when you click on the send error report button.

    They are nothing to worry about.

    Regards Howard :)
  7. korrupt

    korrupt TS Rookie Topic Starter Posts: 716

    Yeh, I know - I just figured I'd take a screenshot of all those things to make sure I explained the problem as best as I could.

    Once again, thanks for help:D


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