My HijackThis Log

By leadpill924
Jul 2, 2007
  1. This is the HiJack this log from my dad's computer. Can someone please tell me whats wrong with it, he said it used to be really fast and smooth, and now it gets 33 kb/s downloads.... Also, when I had Zone Alarm it said a new network has been found? Most likely stealing speed. Can someone please tell me and how to remove the bad stuff. Thank you
  2. leadpill924

    leadpill924 Banned Topic Starter Posts: 119

    Jesus christ its been 5 hours can someone answer this thing.... stayed up all night waiting for a response. Howard Hopkinson I know you're good with this, can you help me please
  3. momok

    momok TS Rookie Posts: 2,265


    Please wait at least 24 hours for a reply before bumping a thread. Currently, Howard is away for a few weeks and I'll be helping you in meantime.

    You may wish to copy and paste these instructions on notepad for easier reference later.

    Boot into safe mode under your normal user name. See how HERE

    Next turn on "Show all files and folders, including hidden and system". See how HERE

    Go to start > run and type services.msc. Press the enter key.
    Search for the following services. Double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Viewpoint Manager Service

    Go to start > Control Panel > Add and Remove Programs.
    Remove anything related to the following:

    Viewpoint Manager

    After that, run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)

    O16 - DPF: RaptisoftGameLoader -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E97C509E-F542-4A0B-969C-9AFF7477A362}: NameServer =
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Close HJT.

    Navigate in Windows Explorer and delete the following files and folders in bold.

    C:\Program Files\Viewpoint\

    Reboot into normal mode and rehide your protected OS files.

    Please go ahead to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given. Do follow all the instructions exactly. They will provide logs for analysis of your system so I will know how to instruct you to proceed.

    Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread. Do not copy and paste your logs if not it will be ignored and/or removed.

    Also, please let me know the results of the AVG Antirootkit scan

    Your friendly momok =)

    This thread is for the use of leadpill924 only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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