Need advice cleaning a pc...

By wolfram ยท 6 replies
Aug 31, 2006
  1. Hello!

    I've been having problems with another machine I have around here. It's an old 600MHZ Dell PC, and it's having some problems with viruses, trojans, and "backdoors"

    My cousin tells me that the PC shuts down automatically in 1 or 45 seconds. The PC has AVG antivirus fully loaded and updated. I did a scan, and it reported almost 9 infection, which are now stored in the "virus vault". Some are dialers, "backdoors", trojan, and viruses.

    I followed the instructions, and here are the attachments.

    Thanks a lot!
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That HJT log is clean.

    Go into the AVG virus vault and delete whatever is there.

    Your cousin is running a completely unpatched version of Windows. Run Windows updates and install at least service pack 1 and preferably service pack 2.

    I also noticed, there isn`t any firewall software installed. I suggest your cousin gets some asap.

    Regards Howard :)
  3. wolfram

    wolfram TechSpot Paladin Topic Starter Posts: 1,967   +9

    Thanks Howard!

    Thank you for your valuable response! :)

    Now the virus vault is empty. And yes, I will install SP2 on this machine. Perhaps that was the worst error.

    BTW, isn't AVG Free edition a firewall software?
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    No, AVG free is antivirus software only. either the free Zonealarm or the free Kerio firewall programmes would be a good choice. You can get them HERE and HERE.

    Regards Howard :)
  5. wolfram

    wolfram TechSpot Paladin Topic Starter Posts: 1,967   +9

    Thank you a lot for your valuable input Mr. Howard :)

    I have installed SP2, (it took almost 1 hour), had to reinstall AVG (got corrupted), and I will install Zone Alarm.

    I will let you know if something gets wrong again.

    Thank you a lot Howard :)

    If you had a bank account, I'm sure I'd pay you some bucks :)
  6. maniac_lonestar

    maniac_lonestar TS Rookie Posts: 117

    Hmmm, if you want to clean your computer, get a sponge and a few sprinkle of water on it Then scrub baby scrub!!!
  7. wolfram

    wolfram TechSpot Paladin Topic Starter Posts: 1,967   +9

    LOL :haha: :haha:

    Maybe that title wasn't the best...
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