Need advice

By avanslee
Sep 22, 2009
  1. Hi Im Alouise
  2. Jawshh

    Jawshh TS Enthusiast Posts: 392

    LOL. What advice do you need?
  3. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    Hi Alouise :wave:

    I am not a mod, but
    Welcome to [​IMG] :grinthumb

    Looks like you are off to a good start. Raybay has answered your other thread!
    A hint for you... If you had posted it in the BSOD section, it might have been seen quicker.
    This area of the board often gets overlooked when questions are posted here.

    When I arrived, one of the Mods welcomed me with these helpful hints.

    You should read how to post a new thread in this Guide.

    Before posting you should read all the Posting Guidelines.

    To access technical support you may go to the Forums.

    Many users like to post system specs in their Profile.
    System Specs are always helpful when you seek support, (see the first two suggestions).
    And helpers may ask that you post some of your specs in your thread.

    You can access many other online TechSpot guides Here.

    Enjoy your Stay :)
  4. avanslee

    avanslee TS Rookie Topic Starter

    I needed to format my PC due to virus infection, upon reloading my genuine Windows Vista program after first restart the screen went blue with an error message:

    Stop: c000021a fatal system error
    the NT command process system process terminated unexpectedly with a status of 0xc0000001(0x00000000 0x00000000)
    The system has shut down

    I am unable to enter safe mode, I am unable to reboot from CD ROM
    I am unable to do anything....nothing works.

    Please help me fix my computer?????
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