Need help with popups

[TRoehr]

Hello everyone, I am new to the site and need help.

I think I have tried everything on my pc. Smitfraud fix, spybot, avg, and ad-aware. Nothing is working! If you could help me and give me advice on how to stop popups of spyware advertisements and random other pop-ups.

 

[howard_hopkinso]

Hello and welcome to Techspot.

You`re running an outdated version of HijackThis.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let me know the results of the AVG Antirootkit scan.

Regards Howard :wave: :wave:

This thread is for the use of TRoehr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[TRoehr]

Results of scan

now what do i need to do? thanks for the help!

 

[howard_hopkinso]

You haven`t posted a Combofix log as requested, nor have you given me the results of the AVG Antirootkit scan.

Your AVG Antispyware log says No action taken for all results. This is becuse you didn`t tell AVG Antispyware to quarantine what it finds. See this pictorial guide to using AVG Antispyware.

Post a fresh AVG Antispyware scan as well as the Combofix log and let me know the results of the AVG Antirootkit scan.

Regards Howard

This thread is for the use of TRoehr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.