Need Help With Trojan.crypt.e

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I really need help with this problem I'm having. I can't get rid of this Trojan.Crypt.E and Backdor.Rbot.Gen. I've booted Windows XP in safe mode and ran Spyware Doctor. PLEASE HELP ME!
 

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Hello and welcome to Techspot.

You are Hijacked with the newnet infection. Do the following.

Click Start/Control Panel/Add/Remove Programs and uninstall: New.net Application or New.net Domains
If neither is listed, download and run this: www.new.net/support/uninstall6_38.exe

Please post a fresh HJT log.

Regards Howard :wave: :wave:
 
sorry to break in howard, but iwas looking at the hjt and i have noticed that there's no evidence of an AV programme etc.
probabley wrong, but hey! wont be the last time
 
tomrca said:
sorry to break in howard, but iwas looking at the hjt and i have noticed that there's no evidence of an AV programme etc.
probabley wrong, but hey! wont be the last time

You`re quite right mate.

Once Jazzy`s system is clean I was going to suggest he get some antivirus/firewall protection lol.

Regards Howard :)
 
AWESOME. :cool: I'm praying that I am cured. I did as you instructed and I am attaching my HJT log. I might be celebrating too early but hopefully this is it. I will look around for a firewall though. Will I still get pop ups? Because unfortunately I just got one.

Btw, Jazzy is a lady. :)
 
Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

outlook
Warez P2P Client

Close control panel.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

outlook.exe
?srss.exe
NDNUNI~2.EXE
warez.exe


Close task manager.

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

R3 - URLSearchHook: (no name) - _{32EA1CE4-8083-48AA-BD8F-2DC97A1CDB7E} - (no file)

O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll (file missing)

O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto

O4 - HKCU\..\Run: [warez] "C:\Program Files\Warez P2P Client\warez.exe" -h

O4 - HKCU\..\Run: [Ejue] C:\WINDOWS\a?sembly\?srss.exe

O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1444/ftp.coupons.com/v3123/cpbrkpie.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{BE651D6B-8D6A-474E-BB24-2E4EA9B17FC7}: NameServer = 209.244.0.3 209.244.0.4<Only fix this, if it doesn`t belong to your ISP.

O20 - Winlogon Notify: awvtt - C:\WINDOWS\system32\awvtt.dll (file missing)

O20 - Winlogon Notify: Shell Extensions - C:\WINDOWS\system32\MAW3PRT.DLL (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\a?sembly\?srss.exe
C:\Program Files\Warez P2P Client\warez.exe
C:\Program Files\outlook\outlook.exe
C:\WINDOWS\NDNUNI~2.EXE

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log.


Regards Howard :)
 
hi jazzy i cant see any antivirus programme. there many free antivirus prog such as AVG, www.grisoft.com . do you know how to activate your windows firewall ? if you dont have a firewall you can get a free one too from zonealarm, www.zonealarm.com
 
There is an application in my windows file that says dfndr and I cannot delete it unless I am in safe mode. I have deleted this thing before but apparently it's back. Also some of the things that you told me to check in HJT won't show up in Safe Mode, such as the
04-HKCU\..Run:[warez] "C: :program Files\Warez P2P Client\warez.exe"-h
04-HKCU\:Run:[Ejue] C:\Windows\a?sembly\?srss.exe
015-Trusted Zone:*.musicmatch.com

Also I think this has something to do with the dfndr thing.

O4 - HKLM\..\Run: [newname] C:\\nwnm.exe
O4 - HKLM\..\Run: [defender] C:\\dfndr.exe
 
Download and install the following two programmes.

AVG free and Zonalarm free from HERE and HERE.

Install Zonealarm, followed by AVG. Reboot your computer and run the AVG updates.

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Run a full system scan with AVG and delete whatever it finds.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

dfndr.exe
?srss.exe
nwnm.exe

Close task manager.

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=

R3 - URLSearchHook: (no name) - _{32EA1CE4-8083-48AA-BD8F-2DC97A1CDB7E} - (no file)

O4 - HKLM\..\Run: [newname] C:\\nwnm.exe

O4 - HKLM\..\Run: [defender] C:\\dfndr.exe

O4 - HKCU\..\Run: [Ejue] C:\WINDOWS\a?sembly\?srss.exe

O15 - Trusted Zone: *.musicmatch.com

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\a?sembly\?srss.exe
C:\\dfndr.exe
C:\\nwnm.exe

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log.


Regards Howard :)
 
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