I have this kind of weird problem with Norton System works. I have had it installed for about 9 months with absolutely no problems. The today I go to do a live update and it say install failed. I contacted Symantec and they told me to uninstall and the reinstall. Which I did but still the same thing, install failed. I even tried it with the firewall disabled and all pop up blockers off. Still the same thing. Hasanyone had this problem? Can Someone please try to help. I feel very vulnerable with my AV Files not updated. Oh yes Windows XP Home ED. HP304w 1800+ AMD Athlon.