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Need to know how to manualy reinstall the TC/IP protocol

By omegaweopon ยท 7 replies
May 31, 2006
  1. I got a belkin router, but my parents comp isnt allowing the internet connection, i called belkin and they told me that i needed to reinstall the TC/IP protocol, i call dell, but they wont give me tech support because the warranty is expired. Can anyone help?
  2. Spike

    Spike TS Evangelist Posts: 2,168

    SImply open Network Connections from control panel, select the connection you wish to remove it from, right click and select properties, Highlight the TCP/IP protocol, and click the uninstall button.
  3. kirock

    kirock TS Rookie Posts: 1,221

    Spike tone down that coffee use bud, he asked how to reinstall TCP/IP protocol, not turn off the protocol. :)

    Actually i'm not sure why the Belkin router tech told you that. Can you please explain in more detail what you are trying to do and what it is not doing?

    You bought a router to connect a second computer to the internet? The parents PC was connected to the internet, but nowafter the router install it won't connect anymore?
  4. omegaweopon

    omegaweopon TS Rookie Topic Starter Posts: 25

    i FIGURED IT OUT. All I had to do was go to my network. select the Dell LAN card. And it has an option to install right there. It worked.

    And the reason why the belkin tech told me I had to reinstall was because my default gateway was incorrect.
  5. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    You know, the gateway can be changed with less radical methods.. :p
  6. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    a lot of 'tech support' relies upon auto-discovery and/or the installer to do its thing :(

    very similar to the car industry; almost nobody repairs parts (eg fuel pump) any
    more -- they just remove and replace.

    time is money and we can't get any more of the former.
  7. kirock

    kirock TS Rookie Posts: 1,221

    Unless I could just get this damn flux capacitor to work! Bwwwaaaahahaha.

    I agree jobeard, the tech guy just didn't want to take the time to explain setting up the subnet mask and gateway addresses for each PC. Too many 255 255's to explain.
  8. Spike

    Spike TS Evangelist Posts: 2,168

    LOL Kirock. I do need to tone down my coffee use ( :D ), but I figured that once uninstalled, the installation process would be obvious (the same process, except the uninstall button becomes the install button.)
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