Nero "Communication failure" and BSoD caused by ntoskrnl.exe on Win2k

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Hello-

I have two problems that I think are related. The first one is a "Communication failure" error message when I try to burn a disc (CD or DVD) with Nero. The second problem is I get a BSoD when I try to open Nero InfoTool. Bugcheck indicates it was Probably caused by : ntoskrnl.exe ( nt!KiTrap0E+20b ).

My system is as follows:
Abit AX8 v1.0
Athlon 64 3200+ Venice
Corsair PC3200 Dual-Channel 1024MB (2x512)
Sapphire Radeon X300SE 128MB PCI-X
Promise Ultra 100 ATA
NEC ND-2500A DVD/CD burner

The burner is connected to the third IDE channel (VIA Bus Master IDE Controller). All the drivers are up to date to the best of my knowledge. I can provide more details if needed.

Any help will be much appreciated.
Below is the result of a Bugcheck Analysis of a kernel dump:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 10, 0, 0}

Probably caused by : ntoskrnl.exe ( nt!KiTrap0E+20b )

Followup: MachineOwner
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kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000010, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 00000000, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 00000000

CURRENT_IRQL: 10

FAULTING_IP:
+0
00000000 ?? ???

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from 00000000 to 00000000

STACK_TEXT:
b5209700 00000000 b5209954 b5209760 b5209954 0x0


FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ?? ???

FOLLOWUP_IP:
nt!KiTrap0E+20b
80467d67 f7457000000200 test dword ptr [ebp+0x70],0x20000

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!KiTrap0E+20b

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 427b58bb

STACK_COMMAND: .trap ffffffffb5209690 ; kb

FAILURE_BUCKET_ID: 0xD1_CODE_AV_NULL_IP_nt!KiTrap0E+20b

BUCKET_ID: 0xD1_CODE_AV_NULL_IP_nt!KiTrap0E+20b

Followup: MachineOwner
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Help

Hi there i am having trouble burning on Nero... everytime i attempt to burn it stops at 4% i cant figure out why!?!
does anyone know what the problem could be?
please e-mail me at jlbelyan@hotmail.com
Jamie
 
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