The computer was revamped last year, new hard drives and everything, it is a custom job, the drive is about a year old, as well, Could it be the disk that I just got?raybay said:How old is the computer? How old is the optical drive.
Be sure your jumpers are set properly on the back of your optical drive.
Optical drives have a very high failure rate, often lasting less than a year.
Lasers burn out like light bulbs. Burning and reading lasers are different components of the drive, and either can get out of alignment... so that the laser cannot read the tracks in the correct order.
You can also have a drive which has had the belt slip off, or the idler wheel is stuck.
Easiest fix is to buy a new drive. You can buy DVD burners online from any of the major companies for under $30 plus shipping, then install it yourself. Better build drives are Plextor and Yamaha, but they will cost you four to six times more than the good enough LG, Lite-On, and Samsung. Avoid HLDS and low priced HP or low priced Sony.
Cinders said:No the problem probably isn't with nero.
A drive quick test may be in order here first.
Reboot your computer and enter your computer BIOS. Usually all you have to do is tap the delete key a few times as your motherboard POSTs to enter its’ BIOS. Make sure the first boot device is your optical drive and save the settings and exit your BIOS. Allow the computer to boot and place your Windows reinstall disk into the optical drive and reboot. When the computer boots the second time it should boot into the install disk. If it does your optical is probably OK, and the easy way to fix the problem is to reinstall Windows again. If it doesn’t boot into the install disk then your optical drive is probably dead.