Need help uninstalling Norton
After 2 weeks of manually uninstalling Norton Internet Security 2004, I still have the Norton Protected Recycle Bin. The icon shows up on my desktop, and when I go into Explorer there it is and I cannot delete it using any method known to me. I cleaned it out so nothing is in it. Symantec was less than helpful. I first got a warning message from Norton about my virus protection being turned off. I was able to turn it back on the first day I got the message, then after that I got other messages and was unable to turn it back on. After a couple of days of that, when I went into Norton all my virus protection was listed as "Tampered." Then they told me the license I paid for last August which was for a year (through 8/06) was invalid - with no refund. And that I could purchase the new product since the old product was "unsupported." They couldn't even help me get the old product off my machine! Anyway, I believe I have all the files deleted off my PC but need to get rid of the recycle bin. Do I need to do something to use the default recycle bin within Windows XP Pro? I do not have any options within Properties of the Norton Recycle Bin. And I am not going to reinstall the product. I will gladly delete any files, change things in the Registry, etc. I currently have most of the services under MSCONFIG shut down - only left the Microsoft services and one Intel service. I have 3 others that are checked and I am wondering about - Machine Debug Manager, SAVscan, and ScriptBlocking Service, all manufacturer unknown. Having them running or not does not seem to have made a discernable difference.
Also, I am currently online without any protection. I have a new product (Computer Associates e-something) through my ISP. Can I load that before annihilating Norton?
One last thing. Now when I am in Internet Explorer I cannot expand articles (where you click on the + sign), although I can in Mozilla (which I normally use anyway). Nor can I expand things within Help products, nothing happens (I've also only tried to access help within Microsoft Outlook, so it may just be something needed for Microsoft products). I assume there was something within the Norton subdirectories for those functions or it is possible I deleted or uninstalled them by mistake. I did dump something that I think was SYMWMI at one point trying to get rid of all the Symantec stuff.
Any help with any of the above would be much appreciated.
Thanks,
Sue
I found the Norton-thread that was linked earlier in this here a lot more informative though.
