I recently installed the newest version of Nortons Utilities. I use Windows XP and have one hard drive. When I try to run Norton Disk Doctor to correct the error that I need to have my virus definitions up-to-date I get caught in a "loop".
I get the error "Norton Disk Doctor cannot obtain the physical characteristics of hard disk 2 and its unable to test the partition information of the drive.
If this is a fixed disk or external hard drive, ensure the cables are properly connected. If this is a removable drive please insert media".
I do not have any external drives. Only the C drive.
I installed the same software on my laptop and it runs great; no errors like this!
Any thoughts or ideas would be greatly appreciated!
Thank you,
Sharon :
I get the error "Norton Disk Doctor cannot obtain the physical characteristics of hard disk 2 and its unable to test the partition information of the drive.
If this is a fixed disk or external hard drive, ensure the cables are properly connected. If this is a removable drive please insert media".
I do not have any external drives. Only the C drive.
I installed the same software on my laptop and it runs great; no errors like this!
Any thoughts or ideas would be greatly appreciated!
Thank you,
Sharon :