OE 6.0 is Hotel California. Can Recieve, but cannot send.

By SteveG ยท 4 replies
Sep 16, 2005
  1. My problem: I can receive emails, but cannot send. I receive error message "cannot connect to server, port 25 SMTP".
    My setup: 2 PCs, both running Win XP Home, OE 6.0 as mail client, both connected through Linksys router, both utilizing Zone Labs internet security suite, ISP is Earthlink.
    Earthlink blames Linksys. I bypassed router and connected directly through modem. No resolution.
    Linksys blames Zone Labs. I disabled firewall and antivirus software. No resolution.
    I have checked account settings in OE 6.0 numerous times w/o resolution.
    I have serached MS help pages w/o finding answers.
    Does anyone know how to fix this?
  2. IronDuke

    IronDuke TS Rookie Posts: 856

  3. jobeard

    jobeard TS Ambassador Posts: 11,166   +986

    the earthlink outbound server is mail.earthlink.net but smtp.earthlink.net
    works also (at least it use to)
    port should be the default #25
    user name is only the emailname of emailname@domain.net

    on your firewall ALLOW all outbound any port 25
    or configure your email program to be allowed in/out any ip, any port

    post back any err messages you receive after this change
  4. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    try this:

    outgoing server:

    smtp-server.xxx.xxx.xxx where the xxx is your server

    in my case I use roadrunner so for me it is smtp-server.elp.rr.com
  5. jobeard

    jobeard TS Ambassador Posts: 11,166   +986

    good test which points directly to your email configuration parms.
    The parms for my earthlink account before I changed over to cable hispeed. You be the judge. ;)
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