Outlook 07 Safe Mode vs Regular Mode

By MountainMuse ยท 6 replies
Jul 5, 2007
  1. We had a power outage recently and even though the backup kicked in, our MS Outlook 07 (running on XP Pro) will only open in Safe Mode with limited features. When I reboot, I get an error message saying Outlook wasn't closed properly. It will not load at all unless I click on the offer to operate in safe mode. How do I get the system to function normally in regular mode with full features again? I'd appreciate any how-to help anyone can provide. THANKS!
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Reinstall. It has been too badly damaged. Your settings have been preserved as has your mail, in most cases... but it is still wise to use Outlook recovery software (see www.majorgeeks.com and others) before you perform the reinstall... your files in process at the time of the failure are likely lost.
  3. MountainMuse

    MountainMuse TS Rookie Topic Starter


    Thanks Ray. Not the news I wanted to hear but confirmed my suspicion. Appreciate the quick response.
  4. raybay

    raybay TS Evangelist Posts: 7,241   +10

    I just went through this with a client. If you need an install disk so you don't have to install Office 2007 all over again, let me know.
  5. jobeard

    jobeard TS Ambassador Posts: 10,840   +896

    Outlook only has the PST and as you say, it's likely to be toast :(

    For this reason, I EXPORT Contacts and Calendar data separately for IMPORT at a later time
  6. MountainMuse

    MountainMuse TS Rookie Topic Starter

    For Ray - Install Disk?

    Yikes! I do not want to risk reinstalling all of Office so yes, if there is a way to just reinstall Outlook please advise.

    And thanks also to JoBeard. I don't know what PST is but I'll try to backup the contacts and see what's what afterwards.
  7. jobeard

    jobeard TS Ambassador Posts: 10,840   +896

    mine is located at
    C:\Documents and Settings\Jeff\Local Settings\Application Data\Microsoft\Outlook\outlook.pst

    I export a Calendar.pst and Contacts.pst to act as portable backups.
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