Outlook Express cannot find Servers

By Garybeafl ยท 7 replies
Jun 25, 2007
  1. When I go to read mail or delete mail in Outlook Express I get the message "cannot find server" this happens both with Hotmail and with Verozon mail.

    I am using XP Home SP2 on a home built computer that has been working good for over a year. I am using Verizon DSL and I called them and they cant fix it and told me to call Microsoft. My wife is also using a home built comptuer and her OE is working fine. they are connected together with a Linksys wired router.
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    Unlike normal ISP's where the mail is downloaded via a pop server to the computer, Hotmail relies on a connection to the hotmail server, much like a webpage requires an internet connection to be viewed.

    Check all your settings against those of the other laptop and see if there are any differences in settings, also check that OE has permissions to go through the firewall, as a last attempt try removing and reinstalling the settings for the connections and see if that works.

  3. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    pop3 vs weg-based email

    saying another way;

    there are TWO flavors of email;
    1) the pop3 email client (like Outlook, Outlook Express, Thunderbird, ...)
    2) and Web-base email, like Hotmail, Gmail, Yahoo

    for (2), you don't use a program like (1) but only your browser on port 80.

    for (1) ports 25 [ for sending] and port 110 [ for reading ] are used

    Clearly then, Pop3-Client email is very different than Web-based email :)
  4. mikescorpio81

    mikescorpio81 TS Rookie Posts: 293

    I have seen POP3 settings for GMail and Hotmail in the past, and the ports are different from standard (25, 110).

    Check the working session's settings and mimic accrodingly.
  5. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    yes, there is a means to do this, but it's not the default settings and one
    should not assume that all email servers are accessed bu OE.
  6. Garybeafl

    Garybeafl TS Rookie Topic Starter

    My Outlook Express cannot find the server for either Hotmail or Verizon.
    My wifes computer is sitting 4 ft away from mine and has everything identical as mine and hers is working fine. The two are connected together with a Linksys wired router. She has the same firewall and anti- viris. Both Hotmail and Verizon work fine from the websites they just don't work using Outlook Express because it cannot find the servers.
  7. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    then copy the settings from the other machine. Like I said, it is not the
    normal email configuration -- see this article
  8. Garybeafl

    Garybeafl TS Rookie Topic Starter

    After working on this for three days I found out it was a new firewall I had installed called Comodo. Thanks for the reply's.
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