Outlook Express - outward emails get trapped in the outbox

By charliewilliams ยท 7 replies
Mar 21, 2006
  1. as the title suggests every time I send an email particularly with an attachment it spends an age in the outbox, eventually, and when I send them to myself as a test several copies of each email arrive. I thought it was something to do with Mcafee a/v but when I deselected the 'scan email and attachments' box the problem still continues. OE gives me an error message every time but not a reference number with it.

    Any help would be greatly appreciated.

  2. Peddant

    Peddant TS Rookie Posts: 1,446

    From here - http://portal.gci.net/support/kb/kb79

    This behavior can be caused by any of the following conditions:

    You opened the e-mail message in your Outbox before the e-mail message is sent.

    You are working offline and have not made a connection to the Internet.

    Your sending options are not set to send e-mail messages immediately by using the correct connection.

    Your mail folders or e-mail messages within the folders are damaged or corrupted.
  3. charliewilliams

    charliewilliams TS Rookie Topic Starter

    thanks very much for all this advice - I will work on it and let you know.
  4. Jimbo420

    Jimbo420 TS Rookie Posts: 356

    What is the error message you are getting?
  5. charliewilliams

    charliewilliams TS Rookie Topic Starter

    An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x80004005

    is the error message I get. I have searched for Outbox in order to delete it but Search command does not find it.

    Again, any help much appreciated.
  6. Peddant

    Peddant TS Rookie Posts: 1,446

    X:\Documents and Settings\Users Profile Here\Local Settings\Application Data\Identities\{Here will be a set of numbers}\Microsoft\Outlook Express

    You might have to show hidden files and folders to see it.HERE
  7. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    give thunderbird email client a try - much better than outlook.
  8. charliewilliams

    charliewilliams TS Rookie Topic Starter

    again many thanks for that, fellers...
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