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Physical dump memory, comp crash, format install windows not working.

By eva2002 ยท 5 replies
Jul 13, 2006
  1. I need some help here.

    I have encounter the error when I use AVG7.1 free version to scan.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini071206-02.dmp.

    I run memtest86 and the results are:

    with dual RAM, there are tons of errors under test 8.
    with individual each RAM, no errors

    each set of test is done at 2 passes.


    1) I have AVG 7.1 free and norton systemwork 2002 installed in my com
    2) I am running xp service pack 1. I can't run xp service pack 2. whenever I installed xp service pack 2, my com will automatically restart when it enter windows.
    3) Tried formatting and reinstalling windows doesn't help.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 21,238   +17

    Hello and welcome to Techspot.

    I have moved your post to it`s own thread. This will save any confusion.

    I find multiple culprits in your minidumps.

    You are running two antivirus programmes. AVG and Symantec/Norton. This is not a good idea, because it can cause conflicts. You should uninstall Symantec/Norton and see if your computer becomes more stable.

    I also find the the footprint of Zonealarm. Again, this may be a conflict with Symantec/Norton.

    If after uninstalling your Symantec/Norton security product you still have problems, please attach more minidumps.

    As for your ram errors on test 8 with both sticks, this might be caused by a ram incompatibility issue, or possible a ram timing issue.

    Make sure your ram isn`t overclocked in any way.

    Regards Howard :wave: :wave:
  3. fastco

    fastco TS Booster Posts: 1,075

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 21,238   +17

    Hiya mate.

    I believe the only reason AVG is referenced in eva2002`s minidumps is due to the fact he`s running more than one antivirus programme. This is known to cause driver conflicts and may be solved by uninstalling his Symantec/Norton software. As we know, Symantec/Norton crapware is a real resource hog and can cause lots of problems on it own, let alone when used with another antivirus programme.

    While eva2002 is running multiple antivirus programmes it isn`t really possible to say with any certainty whether this is his only problem. Hence the need to get rid of Symantec/Norton so we can rule out any software conflicts.

    Regards Howard :)
  5. eva2002

    eva2002 TS Rookie Topic Starter

    hmm...thx for the info. ok I will uninstall norton and leave zonealarm and avg as it is.

    it seems to me that ntfs.sys might also cause the problem because when I install windows (at the part where u have to insert your cd key and stuff), I got blue screen and before it restart, I seem to catch a glimpse which show ntfs.sys

    will try to fix the problem and see how.

    btw, I am not good with RAM :p

    my com info

    DFI Lan Party UT nF4 Ultra-D
    Patriot 512MB PC3200 DDR 400MHz cl2-3-25

    it stated in the manual book of my mainbroad that it supports pc3200 (DDR400) DDR

    is there a way to check if my RAM is compatible? timing issues?

    I don't think my ram is overclocked. Haven't touch any tweak at all :p
  6. eva2002

    eva2002 TS Rookie Topic Starter

    seems like my windows is back to normal again :D

    hope this is the end of my blue screen problem.

    I have also checked it out that there are some issues with memtest test 8 and/or 5 with athlon board. guess its the timing issues that is cuasing it to fail.

    Thanks to Howard and fastco for ur help :D
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