I am not meaning to be difficult but i desperately need help.I have hacktool and trojan infections. I have read all the sticky notes on how to remove these but i am having problems. ZoneAlarm has locked down my PC from internet access. I have uninstalled ZA multiple times (successfully apparently) which allows me to periodically access the net, however ZA soon shuts it down (even though the program was uninstalled). Nevertheless, i was able to get to the trendmicro site to attempt a scan--it failed due to "network problems". No further information available and ZA then shut me down. The only thing i have been able to do successfully is run HijackThis. I would appreciate it someone could take a look at my log. I am having surgery on Friday and and really need my PC to be up and running by then .