Please help with "internet explorer has encountered..."

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Since a few hours ago (I restarted my machine, I'm getting this message all the time, I drag it aside and keep working
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 0014072f

It's the same for all web based apps (Msn, Skype and etc) Modver+ Modname are all 000000.
I ran Spybot, microsoft defender, Symantec AV, and a few online scans (Trend micro and something else)

Hijackthis log is attached



Please help
 

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  • problem.txt
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Hello and welcome to Techspot.

I`m not sure exactly what your problem is caused by.

Go HERE and follow the instructions.

Post a fresh HJT log, only after doing the above.

Regards Howard :wave: :wave:
 
howard_hopkinso said:
Hello and welcome to Techspot.

I`m not sure exactly what your problem is caused by.

Go HERE and follow the instructions.

Post a fresh HJT log, only after doing the above.

Regards Howard :wave: :wave:

I did most, I'll try the rest when at home tonight.
 
msldr32.dll

I had these exact symptoms. The line in your log tht jumps out at me is:

O20 - Winlogon Notify: msldr32 - C:\WINDOWS\SYSTEM32\msldr32.dll

To get rid of it...
Check the box in HJT, then click "Fix checked"
Hit "config" button
Hit "Misc Tools"
Hit "Delete a file on reboot" and select "C:\WINDOWS\SYSTEM32\msldr32.dll"

Continue through to reboot and that should do it.

Regards
 
The fact that ARIKV has not posted back in over a week suggests that his problem is solved.

However, he needed to post a fresh HJT log after following the instructions.

You are quite right that msldr32.dll is a nasty entry. It may or may not still be on his system, but since he has not posted a fresh HJT log, it`s impossible to tell.

Regards Howard :)
 
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