followed the 15 steps and found a couple more problems. some had been found earlier in my attemps to fix myself. Wish I had found this forum earlier. I am wondering if i should let Ccleaner fix the registry. That was not in the instructions but I let it analyze and there were a lot of bad entries. The Panda antiroot scan came up with 0 roots. The only problem I noticed when I rebooted was an error window that said "Error loading C:Windows\system32\nliedihb.dll specific module could not be found". Thanks for your help.