plextor 708a dvd burner

[pattip]

This particular burner will play audio cds but will not even recognize a dvd movie disk. I have tried their tech support and as has been previously mentioned it is not all that accomodating. Are there any ideas out there? Thank you. jp

 

[The Best Alias]

I swear I just made a reply to this thread. I have a 712A and it works great.

There shoulda been a disk that came with that has PlexTools Professional on it. It has drive diagnostic tools on it. you might explore that way. Do you have a DVD player installed? If not, you might not have and DVD codecs.