Pop-ups, heavy.com,etc

[Val-]

Hi, new here and I've been having a problem with some popups recently. I have no clue how I got them, but, with your help I think I can get rid of it all. I've ran combofix and hijackthis. I've renamed hijackthis.exe to happy.exe because in other threads, I've realized the nature of this virus/malware/spyware. Unfortunately, I was unable to emulate some of those who achieved in getting rid of it.

I've posted the required logs.

Also, to add, it seems that I get a "floating point" error any time I try to install ANY type of program which is making it even more difficult. Please help!

Thank you in advance,

Val-

EDIT: Sorry posted an incorrect log

Thought that I should probably post my netstat as well.

I hope there isn't anything out of the ordinary!

Please help. Still getting random pop ups and been trying to get rid of this stuff since this morning

EDIT: I'd also like to add that I am unable to install SSD or Ad-aware and like programs. Something is hindering me from installing and getting rid of this stuff!

 

[TheJediSlayer]

Well, if you're having problems stopping banners and stuff from popping up etc. I'd recommend you use
MVPS Host file as a way to block some unwanted ads. You might also consider reformatting your computer.: https://www.techspot.com/vb/topic65943.html if all else fails. Hopefully, someone will come along soon, who can provide better assistance.

Oh. One last thing. Consider getting your computer scanned online here: http://housecall.trendmicro.com/ It'll find and erase bad malicious software. Good luck!

 

[howard_hopkinso]

Hello and welcome to Techspot.

Your system is infected with a variety of malware.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let me know the results of the Panda Antirootkit scan.

Regards Howard :wave: :wave:

This thread is for the use of Val- only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Val-]

I apologize for the late reply, but this issue has been resolved. Nonetheless, thank you for the reply.

-Val-

 

[howard_hopkinso]

Ok, no worries. thanks for letting me know.

Regards Howard

This thread is for the use of Val- only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[duffbeer]

Do you have any screen grabs of what it looked like when these pops were happening?