Printer connection problems

By Tinah ยท 8 replies
Jun 13, 2007
  1. I am incharge of a small network of about 14 computers. All the computers on the network, can access the network printer, save for one of them. When i ping the printer, there is communication between the two. However, when i try to add it, in the list of printers, it shows no connection. I need help.
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Is the firewall on the PC turned off??
  3. Tinah

    Tinah TS Rookie Topic Starter

    It is off.
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    are the resources of the problem PC otherwise available to the network? Is it wireless?
  5. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Did you add the printer to the other computers too or were they configured before?

    How are the other computers accessing the network printer? Via SMB or JetDirect (TCP/IP)?
  6. Tinah

    Tinah TS Rookie Topic Starter

    The other resources, are working just fine. It is not wireless
  7. Tinah

    Tinah TS Rookie Topic Starter

    The other computers, were already configured. They are accessing it via Jet direct.
  8. tipstir

    tipstir TS Ambassador Posts: 2,473   +126

    Network Printer Help answered

    click on start
    click on run
    type: \\print server name
    look at the list and find your printer you want to connect to
    right click on the printer then on connect this should work

    Otherwise open printers then select local printer then select TCP port and type the printer IP address in to try to conect to the printer that way..
  9. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    This doesn't work with JetDirect, does it? Read the threads before you reply..

    Tinah: Looks like you found one of the ultimate idiocies in Windows. :)

    In Windows world, a "network printer" is actually a local printer that is shared by a computer. In order to install a true network printer (JetDirect), you have to install a local printer...

    Do you know how to install JetDirect printers?

    Go to add a printer. Select local, no scanning. Create a new TCP/IP port. Put in the printer IP. Select and install the printer driver.

    If you have done that and the printer still shows no connection, check the printer properties and see if there is a setting for SNMP status. Also, make sure you haven't set the printer to offline :)
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