Hello everyone,
My problem today is that I have an HP LaserJet 5M that has just been printing so light that you can barely make out the words.
There is a new toner cartridge in the machine (we watched the user pull it out of the box when she got here, new). I also changed the Toner Density in the Config menu from 3 to 5 and had little change in color.
I don't know what else to check. There is no ghosted image on any of the sheets so I don't think it's a problem with the fuser but maybe I'm missing something.
If anyone has any ideas at all please let me know.
My problem today is that I have an HP LaserJet 5M that has just been printing so light that you can barely make out the words.
There is a new toner cartridge in the machine (we watched the user pull it out of the box when she got here, new). I also changed the Toner Density in the Config menu from 3 to 5 and had little change in color.
I don't know what else to check. There is no ghosted image on any of the sheets so I don't think it's a problem with the fuser but maybe I'm missing something.
If anyone has any ideas at all please let me know.