I am having a problem connecting online. I have a cable modem and the computer is showing that there is a connection but I still can not connect. I need help please... :wave:
Can you tell me more about your setup. Are you using a router...what is the brand? If you use the command prompt and type "ping www.yahoo.com" does it return any info?
Last question who provides your cable internet service.
Thank you for your reply, I am using a router/cable modem by linksys. I attempted to ping www.yahoo.com and nothing happened. I recently had to replace the hard drive and reinstall windows but before that, the connection was working and I was able to go online. My service is through brighthouse.