problem with dvd drives

By hotfart
Aug 28, 2007
  1. ive had my computer for 7 months and yesterday i tried to put a cd in and nothing popped up so i went to my computer and no drives (besides my HDD) were listed. i went to device management and viewed the properties of my dvd drives and for both of then it said the drives were not loaded because they were missing or corrupt. any suggestions.
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Restart in Safe mode and go into device manager. Uninstall all drives and reboot as normal. If no good I guess the drive is bad.
    Things to try if you can - try the drive in another PC
    Try another drive in your PC
    Try another ribbon cable
    As it is < 12 months old, get it replaced under warranty.
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