Need_a_Dell
Posts: 44 +0
My mom finally got high speed internet. Her computer was purchased just a few years ago. With only dial-up, microsoft updates would take ages. So when the new high speed came along, there were a lot of things to install. I installed about a million different updates from the windows update site which all went smoothly, but now I am unable to right-click on anything. When I do this the window that is open will become unresponsive, and the right-click menu will not show up. After this happened I performed a system restore and I got my computer back to the way it was supposed to be. I figured that there was just a problem with the way the updates installed. That was two weeks ago. I decided today that I would try to update the computer for a second time. Again things went smoothly, but low and behold, I can no longer right-click. I can however right click on the desktop. But when I right-click on an item, the system locks up. I thought that maybe there was a piece of software that I had installed that wasn't compatable with SP2, so I unstalled the programs that would normally show up on a right click on a file. I uninstalled WinZip and WinRar. (These were not the newest versions out there.) This seemed to sort of work. I can now right-click on folders, and the menu will pop up with the system freezing, but I still cannot right-click on files. I have no idea what else to do. Is there something else that I should look at? Any suggestions would be greatly appreciated!