I have a laptop with XP Pro and am trying to add a microsoft bluetooth keyboard and mouse. When I run the keyboard and mouse install cd, I am told I need to install SP2. When loading SP2 from the microsoft SP2 cd, partly through the install a error message pops up with; Access Denied, contact systems administrator. My computer is part of a domain and I have administrator rights. I have tried to install the SP many different ways but every time I get the same error message. Is there a work around that I can use to install SP2, all I am looking to do is add bluetooth.