Problems with my laptop's internet (can't find where to post this)

By Kara ยท 23 replies
Jul 10, 2007
  1. Hello everyone. I am having some problems with my laptop. It runs off a wireless router that is located next to my desktop. My desktop is working, but my laptop says that a local area connection is unplugged and there are no wireless networks in range. This randomly happened last night as I was just online, and it hasn't fixed since. I have rebooted both the wireless router in this room and the router in my dad's room, and I rebooted the modem in his room as well.

    Please help me out and do remember, I know very little about computers so don't be too vague.
  2. Daveskater

    Daveskater Banned Posts: 1,687

    Hi and welcome to TechSpot :) i hope you enjoy your stay :D

    You should be ok in the security and web forum ;)

    How do you connect to the network, do you use an integrated WiFi thing in the pc or do you have a PCMCIA card (you'll know if you have a card because it will stick out the side of the pc)
  3. Kara

    Kara TS Rookie Topic Starter

    Well, I really don't ex boyfriend set this all up over a year ago. I use a wireless linksys router. I don't think it is a card, pretty sure it isn't.
  4. Daveskater

    Daveskater Banned Posts: 1,687

    ok, if you're using windows xp then go on start > connect to > open network connections (cant' remember if that's the exact name) and find your wireless device in the list. if you right click and click on repair then it may help.

    if you don't know which item in the list is your wireless device then give me the names of what comes up and i'll help you out :)
  5. Kara

    Kara TS Rookie Topic Starter

    Yea, I tried that earlier it doesn't help :[

    At the bottom of my main page I have two icons, one that says "wireless network connection is not connected. Wireless network is unavailable." and another that says the local area connection is unplugged. Under network connections I have wireless network connections (not connected and wont connect when I try) 1394 connection 2 (connected) and local area connection (network cable unplugged).
  6. Daveskater

    Daveskater Banned Posts: 1,687

    if you have a spare ethernet (network) cable lying around, or have a pc who's cable you can use, then try connecting straight to the router with that. it means you'll be connected over a cable but it will make sure your pc doesn't like network connections for whatever reason.

    have you tried repairing the 1394 connection? this will always come up as connected but it won't hurt to try and repair that too.

    also you could try disabling the wireless connection, restarting the pc and then enabling it again.
  7. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    If what Daveskater said doesn't work, please try this.

    Go to start-->run, type in ncpa.cpl. Press Enter.

    Right-click on your wireless connection and select View Available Wireless Networks.

    If the wireless network shows up there, connect to it if possible. If it doesn't show up or if you can't connect to it, go onto the computer that's connected to the router with a cable. Again, go to start-->run, type in ncpa.cpl, and press Enter. Double-click on the wired network network connection, then click the Support tab. What does it say for Default Gateway?
  8. Kara

    Kara TS Rookie Topic Starter

    I tried to repair the 1394 but the tcp/ip is not enabled for it.

    I unplugged the blue cable which I think is the ethernet from the back of the tower to the back of my laptop and it didn't do anything earlier.

    I am disabling the connection and restarting now.

    The laptop can't find any wireless connections either, which is very weird. I can usually find mine and my neighbors, but now there is nothing.

    Edited by Moderator: No need for a double post if there are no replies between your current post and the last post, unless bumping the thread. In that case, please wait at least 24 hours before doing so. Otherwise, simply use the "Edit post" button instead.

    Ok kitty, I did what you said. On this computer (the desktop) I did that and it came up with the network connections and all I see is the local area connection which is connected on this computer of course. I do not see wired network connections anywhere though....I do see a trouble shooting option.
  9. Daveskater

    Daveskater Banned Posts: 1,687

    i'm off for the night so i'll leave you in the hands of kitty500cat ;) i hope all goes well for you
  10. Kara

    Kara TS Rookie Topic Starter

    Thank you Dave :] I hope Kitty is still here DX
  11. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    The problem is, I have no idea what to do. Where's jobeard? ;)
  12. Kara

    Kara TS Rookie Topic Starter

    Aw, this suuucks. I have no idea what to do DX
  13. Kara

    Kara TS Rookie Topic Starter

    oh hey wait says my wireless is turned off! Well how do I turn it on...
  14. CCT

    CCT TS Evangelist Posts: 2,653   +6

    I would think it would show in CP Network Connections.
  15. Kara

    Kara TS Rookie Topic Starter

    On the laptop it says not connect under the wireless network, and it wont connect when I try.
  16. CCT

    CCT TS Evangelist Posts: 2,653   +6

    Like kitty500cat said, jobeard is a better resource for this.

    Hang tight, he'll eventually help you.

  17. Kara

    Kara TS Rookie Topic Starter

    Lol ok well I hope he comes in here. I am at a loss now. It seems that there is a switch or something I need to flip on, or some way to turn the wireless on.
  18. CCT

    CCT TS Evangelist Posts: 2,653   +6

    All I know is WAN is usually enabled to start in BIOS - I have never used it.

  19. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    Is your wireless connection enabled? If so, what happens if you try to enable it now?
  20. Kara

    Kara TS Rookie Topic Starter

    When I try to enable it, it says that it is not connected. And it is still saying that their is a cable unplugged...
  21. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    Once it's enabled (i.e. once the icon turns from gray to blue), try repairing the connection.
  22. Kara

    Kara TS Rookie Topic Starter

    That didn't work :[
  23. kitty500cat

    kitty500cat TS Evangelist Posts: 2,154   +6

    I give up!

    CCT, jobeard, that's your cue!
  24. jobeard

    jobeard TS Ambassador Posts: 11,173   +989

    First off:
    1) 1394 is the Firewire adaptor; ignore it
    2) the Lan Connection is for the Wired Ethernet NIC card (not the wireless)

    Use your device mgr to verify that the drivers are ok
    (sure they were once upon a time, but now there's a problem so we need to check it all out)
    right-click My Computer->properties->Hardware Tab->Device Mgr button
    Use View->By Device Type

    click the + next to Network Adapters

    Q? are there any Yellow or Red flags on the icons?

    If so, we need to fix the drivers, else it's a configuration issue.
    post back your findings and we'll go from there.
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