Radeon 9800 pro

[stokes94]

Hi i was running Radeon 9800 pro 128mb and it ran for about 4 months. It was perfect it use to crash but its was fine. But then my computer wasnt booting up all the time and now windows wouldn't start up. If i take the card out everyhting runs fine. I sent the card and got it replaced and now the replacement does the same thing, so i dont know what to do. Any help
sean

 

[wolfram]

We've seen here on TS several problems with the 9800 cards. Screen corruptions, crashes, BSOD's....

Sometimes the GPU fan is not working, sometimes the video RAM gets too hot.

Try pointing a case fan to it, and check if it works properly for a longer period of time.
If it does, it's definitively overheating.

Regards :wave:

 

[chuck4456]

Try a known good PSU substitution and see what occurrs..............

 

[stokes94]

Thanks for the input, But what is A PSU. I dont think its an overheating problem because the card is new and its crashing as soon as windows trys to start with or without the cover on.

 

[LinkedKube]

power supply unit

 

[Rage_3K_Moiz]

It's probably the PSU (Power Supply Unit). What are the specs on urs? Open up the case and look at the sticker on the PSU and post the numbers on it here, including the brand name. Also, what're the rest of ur PC's specs?

 

[beef_jerky4104]

You bought a new 9800? I didn't know that they still made those cards. Like others recommended try changing the power supply for a well known branded one, like Antec, OCZ and Thermaltake.

 

[stokes94]

heres my stats without my card in
------------------
Time of this report: 4/30/2007, 16:02:55
Machine name: SEAN-AVAKJ44BY4
Operating System: Windows XP Professional (5.1, Build 2600) (2600.xpclient.010817-1148)
Language: English (Regional Setting: English)
System Manufacturer: VIAK8_
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3000+, ~2.0GHz
Memory: 960MB RAM
Page File: 221MB used, 1328MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0904 32bit Unicode

Card name: VIA/S3G UniChromeII Graphics
Manufacturer: VIA/S3 Graphics, Inc.
Chip type: VIA/S3G UniChromeII Graphics
DAC type: Internal
Device Key: Enum\PCI\VEN_1106&DEV_3108&SUBSYS_D0001458&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Philips 105S (105S2)
Monitor Max Res: 1280,960
Driver Name: vtdisp.dll
Driver Version: 6.14.0010.0103 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2003 16:46:38, 1949696 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vtmini.sys
Mini VDD Date: 12/19/2003 16:47:08, 133632 bytes
Device Identifier: {D7B71FE6-7248-11CF-8F77-0AF0A0C2CB35}
Vendor ID: 0x1106
Device ID: 0x3108
SubSys ID: 0xD0001458
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_B ModeMPEG2_A
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,X8R8G8B8) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,X8R8G8B8) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

the power supply is 550 watt Shaw
i heard it might also be my chipset paying up because its a radeon card

 

[Rage_3K_Moiz]

Update the chipset drivers. Also, what are the numbers on the PSU sticker? And is Shaw the PSU name/brand? Look at the PSU sticker and get me values for the amps on the +12V rail and get the voltage values for the +12V, +5V and +3V rails from SpeedFan or any other hardware monitoring program like Everest Home.

 

[stokes94]

the sticker reads

Ac input 230V, 50hz, 3A fuse rating 5A/250v

+12v 28A
+5v 48A
+3.3v 32A
-5v 0.5A
-12v 0.5A
+5vsb 3.0 A

 

[wolfram]

That +12V rail should be good enough for the 9800PRO.

Can you check the card's temperature?

 

[Rage_3K_Moiz]

I doubt it is overheating but check to be sure. Also, check if the voltages on all the rails are under or over 10% of that rails' maximum voltage. For example, the +12V rail should be around 12.1 or 11.8 without any fluctuations. Any fluctuations or a very low voltage reading indicates an underpowered/dying PSU.

 

[nickc]

I doubt it is overheating but check to be sure. Also, check if the voltages on all the rails are under or over 10% of that rails' maximum voltage. For example, the +12V rail should be around 12.1 or 11.8 without any fluctuations. Any fluctuations or a very low voltage reading indicates an underpowered/dying PSU.

How do you check this?

 

[Rage_3K_Moiz]

SpeedFan and Everest show these voltage values.

 

[wolfram]

Don't trust Speedfan's voltage readings. They're not accurate at all.

 

[Rage_3K_Moiz]

Well they're accurate about 75% of the time. That's why I suggested using multiple programs like Everest as well. Your BIOS should also have a Hardware Monitor feature that will allow you to see these values. This will allow you to get a more accurate impression of what's going on in the PSU.

 

[wolfram]

I'd only trust Everest and the BIOS readings

 

[Rage_3K_Moiz]

Hmm, seems like someone's had a bad experience with SpeedFan?