Random Freezes/Reboots

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Baounit

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For the past four months, I have been getting random freezes and reboots and have yet to see a BSOD, something must be going on because my minidump folder is packed with files. I downloaded WinDbg and the symbols, around 200MB worth to try reading several of files but I still don't know what's wrong. I know it's with the "win32k.sys" and "ntoskrnl.exe." I've googled several things and haven't recieved much information except RAM is likely an issue.

Here's my latest dump.

Loading Dump File [C:\WINDOWS\Minidump\Mini042007-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Fri Apr 20 21:22:13.968 2007 (GMT-4)
System Uptime: 0 days 1:10:40.579
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
........................................................................................................
Loading User Symbols
Loading unloaded module list
.........
**********************************************************
* *
* Bugcheck Analysis *
* *
**********************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {90f2f064, 0, 80589082, 0}


Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt!ObQueryNameString+4da )

Followup: MachineOwner
---------

kd> !analyze -v
**********************************************************
* *
* Bugcheck Analysis *
* *
**********************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 90f2f064, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 80589082, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------

Could not read faulting driver name

READ_ADDRESS: 90f2f064

FAULTING_IP:
nt!ObQueryNameString+4da
80589082 8b30 mov esi,dword ptr [eax]

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: iexplore.exe

LAST_CONTROL_TRANSFER: from 80588707 to 80589082

STACK_TEXT:
b37c7c48 80588707 b37c7c70 01000000 00000000 nt!ObQueryNameString+0x4da
b37c7c88 80588583 e45d9000 00080000 82097938 nt!ObInheritDeviceMap+0x39
b37c7d04 80582c17 82097938 e3abb388 00000000 nt!ObpIncrementHandleDataBase+0x6c
b37c7d50 804f827a 00000000 7c810665 00000001 nt!NtNotifyChangeMultipleKeys+0x33c
b37c7d8c 00000000 00000000 00000023 00000023 nt!RtlInsertElementGenericTableFullAvl+0xd0


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ObQueryNameString+4da
80589082 8b30 mov esi,dword ptr [eax]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 45e54711

SYMBOL_NAME: nt!ObQueryNameString+4da

FAILURE_BUCKET_ID: 0x50_nt!ObQueryNameString+4da

BUCKET_ID: 0x50_nt!ObQueryNameString+4da

Followup: MachineOwner
---------

kd> lm
start end module name
804d7000 806eb500 nt M (pdb symbols) C:\WINDOWS\Symbols\exe\ntoskrnl.pdb

*All items that ended with "deferred" were taken out cause the post was too long.

Unloaded modules:
b3d4b000 b3d76000 kmixer.sys
b49ab000 b49ac000 drmkaud.sys
b4ac3000 b4ad0000 DMusic.sys
f6a9f000 f6aad000 swmidi.sys
b3d76000 b3d99000 aec.sys
b99ef000 b99f1000 splitter.sys
f00c2000 f00cb000 processr.sys
f0983000 f0988000 Cdaudio.SYS
f8251000 f8254000 Sfloppy.SYS

So can I fix this?
 
What are your system specs? What browser are you trying to use? Have you tested your memory?
 
HP Pavilion a384x
Windows XP
AMD Athlon(B) XP 2800+ running at 2.08 GHz
Focus nForce2
512MB Memory
GeForce4 MX440

I use IE7, which was installed about two weeks ago. As for memory, I have not been able to fully test with MemTest86, the computer usually crashes within five to ten minutes. I have been able to test and pass with Microsoft's Memory Diagnostic tool on several advanced tests.
 
Ok,
what comes to my mind first is Nvidia drivers. Have you tried different video drivers? 4 months is a long time to put up with an unstable computer

"I know it's with the "win32k.sys" and "ntoskrnl.exe" ...

These basically denote an unstable system only. Minidumps can be mysterious and a bit misleading at times. Can you post some additional dumps? I can read the minidump files so it is more effective for you to attach the minidump file directly and not give us a long text post
 
Tmagic650 said:
Ok,
what comes to my mind first is Nvidia drivers. Have you tried different video drivers? 4 months is a long time to put up with an unstable computer

"I know it's with the "win32k.sys" and "ntoskrnl.exe" ...

These basically denote an unstable system only. Minidumps can be mysterious and a bit misleading at times. Can you post some additional dumps? I can read the minidump files so it is more effective for you to attach the minidump file directly and not give us a long text post
Four months is awhile. I've been on and off trying to fix the computer and this is the first time posting on forums for this problem.

I've attached the four minidumps before the one posted. Hopefully, this will help more. Thanks for your help so far.
 

Attachments

  • Minidump.zip
    93.4 KB · Views: 6
Not much help...


NTOSKRNL.EXE -2 times
HARDWARE -1 time
WIN32K.SYS -1 time


If the computer crashed while running Memtest86, replace the memory. If you are running more than 1 stick of memory, swap their positions and test. Then test the memory sticks one at a time
 
Dump Mini041807-01 has 60 memory errors. As above.

CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32k
60 errors : !win32k (bf83b000-bf83b03f)
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_64
 
Sorry about the double post, but I got a new minidump today. I'll be ordering some new RAM soon but I need to know if something else is wrong with my bios. I've uploaded the latest dump.
 
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