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Random restarts - perhaps ati related, but no real link

By siinvincible
Nov 24, 2007
  1. I recently upgraded my motherboard and processor. My motherboard is ASRock 4coredual-sata2, and my processor is Intel Pentium Dual Core E2180 2GHz.

    I have been having completely random restarts, which makes me paranoid that it'll restart whilst I'm doing work so I have to save very often. Thing is- the computer DIDN'T restart for about 5 days, which I left it on for, until I had to restart in order to complete the installation of some new software, and then the restarts started happening again.

    I checked in my Event Viewer and found that there's one error, every time it restarts, which is ati2mtag, which says 'CRT invalid display type'. I've tried installing new drivers for the graphics card (I have Radeon 9600pro) but this does nothing.

    I heard in many places that people have had troubles with their Creative Audigy 2... Well, I have Audigy 4 Pro, would this still create the restarting problems? I haven't managed to find a solution to the Audigy 2 problem anywhere...

    I've tried different sticks of RAM, and there's been no problems. Of course, if it were a RAM problem, I would've had restarts during the 5 days it was left on for, as I did play games during that time.

    I also have a new monitor, as the old one died just recently- it is a refurbished Compaq 7550, which I had to download drivers of to get it to show up in Display Properties.

    I have a few unsigned drivers apparently, which are: ctdlang.dat, adgelp.ini, adpdf8.ppd, ps5ui.dll, pscript.hlp and pscript5.dll.

    Please note- I'm not getting any blue-screens, and I have unchecked the 'automatically restart' box. It just randomly restarts, its not overheating at all (this room is probably about 10'c, and the case is off on the computer and everything is normally around 30'c) and it isn't dust-related, I think. I formatted after getting the new motherboard (I have 3 hard drives, didn't want to lose everything on them but because of the constant random restarts to start with (because of complete system instability) I formatted another hard drive which wasn't the windows drive, which of course I formatted because of driver chaos) and did tests to see if the hard drives were alright- they were. I've made sure that windows messenger isn't running ever (seen a thread somewhere saying it can cause restarts, somehow) and I've made sure that I'm only running the necessary processes for the sound card.

    Any support would be greatly appreciated!
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,774

  3. siinvincible

    siinvincible TS Rookie Topic Starter

    So far, no more restarts, but I guess only time will tell, huh?

    I'll be sure to come back here if it does happen again, if not then it seems the problem was the catalyst drivers... Thing is, though, what would it be doing to cause a conflict?

    Thankyou very much for your support :)
  4. siinvincible

    siinvincible TS Rookie Topic Starter

    I just got another restart, it happened after I needed to restart to finalize an installation. It was literally a few seconds after Windows had completed booting... I looked in event viewer and found the same ati2mtag error, but then realised that this error happened every time I booted, so it can't be to do with the random restarts, is this true? I then found that there is a 'disk' error, stating that 'The driver detected a controller error on \Device\Harddisk3\D.'. This error is 'Event ID: 11' Its data is:

    0000: 0068000f 00b60001 00000000 c004000b
    0010: 00000103 00000000 00000000 00000000
    0020: 00000000 00000000 000024d4 00000000
    0030: ffffffff 00000006 00000040 00000000
    0040: 120620ff 10300108 00000000 00000014
    0050: 00000000 82d44428 00000000 8427aeb8
    0060: 00000000 00000000 00000000 00000000
    0070: 00000000 00000000 00000000 00000000
    0080: 00000000 00000000 00000000 00000000

    Could this have anything to do with the restarts?

    I still think it may have something to do with Audigy 4, as when I look up random restarts on google there are a lot of forums saying its to do with Audigy 2, and that soon Creative would release newer drivers. However, I've got the newest drivers installed (for Audigy 4), and I get this error, and if they haven't managed to overcome this then it is clear incompetence on their part, and I don't usually see Creative as such an incompetent company, but the links are there to link this error with their drivers.

    A little info which perhaps may be useful- these restarts have seemed to have some correlation with when I install new software- do you think it may have something to do with that, like perhaps a registry problem...?

    Thanks in advance!
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