we all want a faster computer. in one of TS's tutorials it advises to remove programs from add/remove that are not used. so i decided to check through mine, and about the third one down was "Agere Systems PCI Soft Modem". i never run into this program in my daily activities, and my search leads me to C:/WINDOWS. I am afraid that if i do find it in the hidden files that i will click on the wrong thing. in fact, about one-third of the add/remove is unknown to me. are there any threads that inform specifically how to investigate safely the contents of add/remove programs and remove programs, or parts that won't do me any harm? thanks, Ed James