Removal of Trojan Horse Dialer.bzb

[mishelec]

Hi all

I have received my first virus today after my daughter downloaded some music. I use AVG and it keeps giving me pop ups to heal or send to vault. I have performed a complete system scan and keeps coming back. I have used ewido anti spyware and deleted everything and still comes back.
it is all happening in C:\windows\temp.....anyone give me some advice as it is slowing down my system and i got an error message on booting up about changes to system?

Thanks

Mishele

 

[tomrca]

run ewido, get it from here , it's a free online scanner, and if you wish, it's free without realtime protection, it's worth having...if that doesn't work, go here and follow all instructions to the letter. then post an hijack this log, then await instructions.

 

[howard_hopkinso]

Hello and welcome to Techspot.

Go HERE and follow the instructions exactly.

Post fresh HJT and AVG antispyware(formerly Ewido)logs as attachments into this thread, only after doing the above.

Regards Howard :wave: :wave:

This thread is for the use of mishelec only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.