For starters, start your own thread. Then right click My Computer, select Computer Management. Wait for that window to open, on the left side panel click Disk Management. Sometimes when you connect an external usb mass storage device it will automatically assign a drive letter to it. Sometimes that drive letter might be occupied by something else already (CDROM, USB Thumb Drive, etc.) Make sure that the device you are plugging in has it's own drive letter. if not change it, then it should be accessible from My Computer window.