I have followed all of your preliminary removal instructions for spyware/malware and have attached the appropriate logs. The antirootkit scan showed no problems.
Symptoms are as follows: The computer is excruciatingly slow, numerous pop-ups will not allow use of the internet, the desktop photo is gone though it appears after the splash screen, there is a big red X showing as the icon for the c: drive, Norton Antivirus keeps being disabled though I've reinstalled it several times, and installation and running of programs is ridiculously slow.
I've updated to XP SP2 and the new IE7 with pop-up blocker. I've supposedly removed Vundo and about 123 other trojans several times, but they keep coming back. I'm desperate. I've disconnected the computer from the internet completely and hope you can help me.
I'm familiar with computers but am a novice at removing spyware. Please be detailed with any instructions.
Thank you in advance for your assistance.
Symptoms are as follows: The computer is excruciatingly slow, numerous pop-ups will not allow use of the internet, the desktop photo is gone though it appears after the splash screen, there is a big red X showing as the icon for the c: drive, Norton Antivirus keeps being disabled though I've reinstalled it several times, and installation and running of programs is ridiculously slow.
I've updated to XP SP2 and the new IE7 with pop-up blocker. I've supposedly removed Vundo and about 123 other trojans several times, but they keep coming back. I'm desperate. I've disconnected the computer from the internet completely and hope you can help me.
I'm familiar with computers but am a novice at removing spyware. Please be detailed with any instructions.
Thank you in advance for your assistance.