Restarting on its own?

By Asoenix
Oct 31, 2006
  1. My dad has been having problems with his computer for a while now, probably close to a year. Originally, it would shut down when I was in Adobe Photoshop Elements and I went to resize a picture. I could do pretty much anything else in the program, except resizing it.

    Several months later it starting restarting randomly, either overnight or while we were actually on the computer doing something. Recently, it's been happening at least once a day - normally multiple times. He said it normally happens when he goes onto a page with Flash on it (he can be on a phpBB forum with no problem at all).

    He thought maybe it was an issue with his video card, so we got a new one and installed it... and it's still restarting. Anyone know what's going on?

    Some specs:

    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX (DirectX 9.0c)
    Computer Name HAL (November 2001)
    User Name Ron

    CPU Type Intel Celeron-S, 1200 MHz (12 x 100)
    Motherboard Name Compaq
    Motherboard Chipset Intel Solano i815E
    System Memory 512 MB (SDRAM)
    BIOS Type Compaq (08/31/01)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port ECP Printer Port (LPT1)

    Video Adapter RADEON 9250 Secondary (256 MB)
    Video Adapter RADEON 9250 (256 MB)
    3D Accelerator ATI Radeon 9250 (RV280)
    Monitor Plug and Play Monitor [NoDB] (S18F504353)

    Audio Adapter Creative SB0090 Audigy Platinum Sound Card

    IDE Controller Intel(r) 82801BA Bus Master IDE

    Floppy Drive Floppy disk drive
    Disk Drive ST340810A (40 GB, 5400 RPM, Ultra-ATA/100)
    Disk Drive eUSB SmartMedia USB Device
    Disk Drive ST3200826A (186 GB, IDE)
    Optical Drive COMPAQ DVD-ROM GD-8000
    (16x/40x DVD-ROM)
    Optical Drive LITE-ON LTR-12102C
    (12x/10x/32x CD-RW)
    SMART Hard Disks Status OK

    Let me know if you need any more information.
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    The Photoshop thing would suggest something to do with load. My first guess would be faulty RAM, bad PSU or overheating..

    Test the RAM and HD first.
  3. wilson1

    wilson1 TS Rookie

    There is a virus that can cause random system restarts, i had it a while back.
    If the restarts are that much of a problem it may be worth reformatting your system, if it still happens then it is a faulty component.
  4. niceboy

    niceboy TS Rookie Posts: 54

    i agree with wilson. first try a virus scan/re installation and then go for ram/psu check.
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