Same problem....

[AndyFlinders]

Im having the same issue with the is.exe's as a bunch of people, but you asked that we post a different thread so here you go : ). Im not very good at this virus-fighting stuff so... Help me!

 

[howard_hopkinso]

Hello and welcome to Techspot.

Your HJT log is clean.

Regards Howard :wave: :wave:

 

[AndyFlinders]

Ok!

Well, here is another log file, I think this one shows the virus. If not, im sure I have it because I still see the is.exe's running every time I restart. I can end them, but still... right?

 

[howard_hopkinso]

That`s better, now I can see the infections.

Download and run these four tools in order. Follow the instructions for using each tool.

Tool1 Tool2 Tool3 Tool4

Post a fresh HJT log, only after doing the above.

Regards Howard

This thread is for the use of AndyFlinders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[AndyFlinders]

Ok

So, I ran all 4 tools, and all found and deleted stuff except for tool 4, which didnt find anything. Also, those running processes (the is.exe's) are gone so it seems to have been effective. Regardless, here is the new logfile.

 

[howard_hopkinso]

Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O20 - Winlogon Notify: winbug32 - C:\WINDOWS\SYSTEM32\winbug32.dll

Click on the fix checked button.

Close HJT.

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

This is the filepath your need to enter into killbox.

C:\WINDOWS\SYSTEM32\winbug32.dll

Once your system has rebooted, turn system restore back on and post a fresh HJT log.

Regards Howard

This thread is for the use of AndyFlinders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[AndyFlinders]

Done and done.

 

[howard_hopkinso]

Have HJT fix these two inactive entries.

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSN Messenger\msgrapp.dll" (file missing)

O20 - Winlogon Notify: winbug32 - winbug32.dll (file missing)

Other than the above, your HJT log is clean.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of AndyFlinders only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[AndyFlinders]

Sweet.

All done. Howard, thank you so much, I never could have figured that out on my own. Your a life saver, and you can be sure that if I have more troubles Ill be in touch : D! Thanks again!

-Andy