1. TechSpot is dedicated to computer enthusiasts and power users. Ask a question and give support. Join the community here.
    TechSpot is dedicated to computer enthusiasts and power users.
    Ask a question and give support.
    Join the community here, it only takes a minute.
    Dismiss Notice

Samsung reportedly has a fix for the Galaxy Fold, relaunch planned for next month

By Humza · 18 replies
May 17, 2019
Post New Reply
  1. The Galaxy Fold caused a lot of stir back when it was revealed in February, ushering in a new era of the folding smartphone. The device was set to launch on April 26 but things quickly went downhill as members of the tech community, who get to review products before their public release, started reporting screen problems mere days after using the flagship.

    The issue became so serious that Samsung ultimately had to postpone the smartphone's release. While the tech community was cautious of the new technology in a first generation phone, no one expected things to go this bad. After all, the display had gone wrong in what was the device's USP and otherwise crucial in using the phone.

    The company later sent emails to pre-ordering customers asking them if they'd like to cancel their order. "If we do not hear from you and we have not shipped by May 31st, your order will be canceled automatically. If you do not want your order automatically cancelled on May 31st you may request that we keep your order and fulfill it later."

    Now it seems the company has applied two fixes to the phone and is currently testing the redesigned model with three carriers in South Korea. One of the improvements include tucking the protective layer under the phone's frame essentially making it a part of the body so that it's not confused with a screen protector that users might want to peel off. This was among the most common reasons behind the screen failing on the initial batch of units. There will also be clear warnings on the box against removing this layer. Expect to see some YouTubers put this to the test.

    The second fix has to do with reducing the gap between the phone's display and body at the hinge to prevent debris from getting in, another common issue which earlier caused the display to warp and even fail. Hopefully, Samsung can recover from the Fold's shaky start and deliver on the experience that's worth the super high price of admission.

    The release date for the phone is yet unknown but a relaunch is expected next month.

    Permalink to story.

  2. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,240   +900

    This thing is $2000 and the technology is seriously flawed.

    Nevermind the fact it's seriously flawed... besides the very wealthy or the very stupid with a credit card, who would be shelling out $2000 for an obsolete-out-of-the-box piece of garbage like this?
    David Belkin likes this.
  3. David Belkin

    David Belkin TS Enthusiast Posts: 48   +41

    They also had a fix for the Samsung Note.
    This is what greed does in the pursuit of wanting to be the first.
    A few years ago, Apple made mention of an Apple Watch and just a few months thereafter, again to be first, Samsung released theirs.
  4. yRaz

    yRaz Nigerian Prince Posts: 2,891   +2,218

    Why does everyone want to see this fail?
    TsVkK likes this.
  5. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,240   +900

    It already failed.

    I think at this point we just want affirmation.

    Kind of like going to a morgue to ensure a dead body is dead.
    Godel likes this.
  6. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,240   +900

    I just love shoving it into the faces of Android heralds.

    They claim Apple is "behind".

    Yet Apple actually tests their products more thoroughly and builds a better product at the expense of "being first".

    The Galaxy Fold's spectacular fail is basically a meme now. A monument to Samsung's rushed to market gimmicks.

    It's better to be right than it is to be first.
  7. Uncle Al

    Uncle Al TS Evangelist Posts: 5,390   +3,779

    Way too rich for my blood ........
    QuantumPhysics likes this.
  8. Divine Anarchy

    Divine Anarchy TS Rookie

    First, learn the proper meaning of words. The technology within the Fold ISN'T obsolete. It's new and first generation technology. Second, the majority of the Fold's failing came from *****s pulling off a protective layer of the screen, so now Samsung had to go back and "baby proof" it for the masses who are too stupid to know how to handle a $2000 device. As for it being "garbage" that has truly yet to be seen. Yes, Samsung had a setback. All companies do. Don't get me started with Apple's. The point is foldable phones are the future of cellular design. All the other cell companies including Apple know that as well. So instead of hating on the technology, how about embracing the idea that new form factors for our boring, *** digital bricks are coming.
  9. Divine Anarchy

    Divine Anarchy TS Rookie

    Apple IS behind. For a company that completely built its reputation on innovation, it hasn't been innovative for the last decade or so. Also, a majority of Apple's tech was or is still manufactured by Samsung. So wake up and stop drinking the juice.
  10. gusticles41

    gusticles41 TS Guru Posts: 403   +466

    Samsung ≠ Android

    Remember saying this in a few years when Apple adopts folding screen tech and "perfects" it.
  11. Lew Zealand

    Lew Zealand TS Guru Posts: 673   +571

    There's no need to be apologists for corporations whose purpose of existence is to make money. I want the best damn product out there for a reasonable price and no matter if it's Apple or Samsung. If Samsung can get this right, or at least right enough to convince enough people to buy in, then there will be financial incentive to make folding screen tech better instead of dying an early death.

    More buying options seems better than fewer, or do I have that wrong somehow?
  12. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,240   +900

    First: When I said obsolete - I meant exactly that.

    Second: If it was so poorly designed that "*****s pulling off a protective layer of the screen" then that's still Samsung's fault.

    Third: Folding phones are not the future of phone design.
  13. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,240   +900

    #1 If Apple does it, they'll more than likely get it right.

    #2 I doubt Apple would bother considering that they'd effectively be killing the iPad mini.
  14. Michael L

    Michael L TS Rookie

    As a MacBook user since the gen 1 Air, I'd have to say no company or product is going to be great. Apple took a beautiful keyboard (almost perfect) and replaced it with this new gen garbage in the MacBook. I'd say this is just as bad if not worse than how Samsung handled the Fold, only Apple decided to release this and not take onus. Reminds me of the iphone 4 antenna-gate issue. But as a loyalist, I hope they can get their sh*t together, just like I hope Samsung will too. We as consumers are the ones to ultimately benefit from all of this.
  15. GregonMaui

    GregonMaui TS Booster Posts: 136   +45

    Rename it the galaxy crack?
  16. David Belkin

    David Belkin TS Enthusiast Posts: 48   +41

    True, Sumsung leads as the first and only company to have a product, Note 7, disallowed from being used on a plane due it possibly being a WMD.

    QuantumPhysics likes this.
  17. captaincranky

    captaincranky TechSpot Addict Posts: 14,958   +3,998

    Yes, great idea!

    But do you think there would be too much stigma attached, to the "crack" moniker? As in, "you have to be pretty damned high on crack to pay $2,000.00 for a phone which might self destruct in a few days"..

    If Samsung's marketing gurus had a lick of sense, they would have introduced the phone on Gwyneth Paltrow's website, "Goop". There, you'll pay ten times what somethging is worth. and it doesn't necessarily have to do what it's supposed to.

    The object there being, "if you have to ask, 'does it work', you can't afford it".

    My bad, I was just at "Goop.com", and even they don't have a pre-bricked or exploding phone category..., sorry.
    Last edited: May 19, 2019
  18. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,240   +900

    They also won a Golden Raspberry for the Fold.
  19. lexster

    lexster TS Maniac Posts: 466   +233

    Quote; "Can the $2,000 flagship redeem itself?"
    No, because it's still $2000. Few phones above the $500 price tag reach serious market success.

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...