Sandisk Cruzer Micro 1 Gb.

[techniglyph]

Hi everyone, I'm new to the site after searching forums for some help with the Cruzer 1Gb micro.

My cruzer works just fine on my desktop running Windows 2000, loading "U3" beautifully, however when I plug the cruzer into "newer" desktop and laptop running XP I get an error message sthat says "one of the usb devices connected to this computer has malfunctioned and is not recognized by Windows"

The USB ports on both machines work well with other devises including cruzer mini and an old 64Mb stick.

I'd really appreciate any suggestions that anyone might have.

Thanks,

Michael

 

[Tmagic650]

How is the Sandisk formatted? Are your XP systems fully updated using Windows Update?

 

[techniglyph]

Thanks for the reply, sorry for my delayed response, I had to leave town for a couple of days.

The Cruzer Micro is right out of the package, purchased in October 2006.
My PC and laptop XP systems are both fully updated. Any thoughts?

I'm inclined to return the Cruzer and replace it with a simple flash drive, with no embedded software.

Thanks,

Michael

 

[Tmagic650]

Thanks for the reply, sorry for my delayed response, I had to leave town for a couple of days.

The Cruzer Micro is right out of the package, purchased in October 2006.
My PC and laptop XP systems are both fully updated. Any thoughts?

I'm inclined to return the Cruzer and replace it with a simple flash drive, with no embedded software.

Thanks,

Michael

You could try and format the new Cruzer in Disk Management, and see if it works then

 

[techniglyph]

That sounds like a viable plan..!
This may sound naive, but how would I do this..?

Thanks,

 

[Tmagic650]

START, opposite click on My Computer, select Manage, select Disk Management. Find the Cruzer in the list, opposite click, and choose Format